Shipping Policy
At Kaizuo Inc., we are committed to delivering your orders promptly and securely. This Shipping Policy outlines the shipping methods, costs, delivery times, and other important information related to the shipment of your purchased products.
1. Order Processing Time
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- Orders are typically processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
- During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods & Carriers
We partner with reliable carriers to ensure your order arrives safely and on time. Shipping options include:
- Standard Shipping: Estimated delivery in 5-7 business days.
- Expedited Shipping: Estimated delivery in 2-4 business days.
- Overnight Shipping: Delivery within 1 business day (available in select areas).
Note: Actual delivery times may vary depending on your location and carrier schedules.
3. Shipping Costs
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- Shipping fees are calculated based on the weight, dimensions, destination, and chosen shipping method.
- Shipping costs will be displayed during checkout before you confirm your purchase.
- Free Shipping: We offer free standard shipping for orders over Insert Amount, e.g., $50 within the United States.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress on the carrier’s website.
5. International Shipping
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- We currently offer international shipping to select countries. Shipping rates and delivery times vary by destination.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
- Please check your local customs regulations before placing an order.
6. Delivery Issues & Delays
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- We are not responsible for delays caused by the carrier, customs processing, or other unforeseen circumstances.
- If your order is delayed beyond the estimated delivery time, please contact us at service@kaizuoinc.com with your order details, and we will assist you.
7. Incorrect or Lost Shipments
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- If your shipment is marked as delivered but you have not received it, please verify with your local carrier or neighbors.
- For lost or damaged shipments, contact us within 7 days of the estimated delivery date with your order number and tracking information. We will work with the carrier to resolve the issue.
8. Address Accuracy
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- Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses provided by the customer.
9. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about our shipping policies or need assistance, please contact us:
Email: service@kaizuoinc.com
Address: 21322 Springbrook Hollow Ct, Spring, TX 77379